Housekeeper
Quick Apply Full-time 2 hours ago Full Job Description Holiday Inn Express & Suites Floresville is Hiring! The Guest Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Education &
Experience:
High School diploma or equivalent and/or one (1) year experience in a hotel or a related field preferred.
Physical Requirements:
Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and/or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Mental Requirements:
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to work with and understand basic arithmetic functions.
Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
Essential:
Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
Maintain regular attendance in compliance with QPM Hotels SOP, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Comply at all times with QPM Hotels standards and regulations to encourage safe and efficient hotel operations.
Maintain a warm and friendly demeanor at all times.
Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Thoroughly clean guestrooms according to standards.
Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
Remove all trash and dirty linen from guestrooms and hallways.
Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable), Restock housekeeping cleaning cart for next day's use.
Replenish chemical bottles Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
Report room defects/maintenance issues to Executive Housekeeper so that it may be addressed by the Maintenance Team.
Report all missing items from room (i.
e.
, irons/boards, hair dryers, etc.
) to the Executive Housekeeper.
Practice safe work habits to ensure safety to guests, fellow employees and self.
Handle items for Lost and Found according to the hotel standards.
At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office Attend meetings/training as required by management.
Perform other duties as requested by management.
Acknowledgements:
The hotel business functions seven days a week, 24 hours a day.
All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates.
In addition, this is a hospitality business and a hospitable service atmosphere must be maintained at all times.
The information contained herein is not intended to be an all-inclusive list of duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job.
Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
he Houseperson is responsible for maintaining the cleanliness of guest corridors, elevators, and all assigned areas.
He/she is also responsible for delivering items to guest rooms (luggage, irons, coffee, etc.
).
Education &
Experience:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must have a valid driver's license for the applicable state (property specific).
Physical Requirements:
Flexible and long hours sometimes required.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Mental Requirements:
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must maintain composure and objectivity under pressure.
Essential:
Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
Maintain regular attendance in compliance with QPM Hotels standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Comply at all times with QPM Hotels standards and regulations to encourage safe and efficient hotel operations.
Maintain a warm and friendly demeanor at all times.
Employees must at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Walk assigned floors at beginning and end of shift; remove newspapers, trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.
Use proper two-way radio etiquette at all times when communicating with other employees.
Use daily checklist to complete projects as assigned.
Practice safe work habits to ensure safety to guests, fellow employees and self.
At the end of the shift, turn in all keys and assignment sheets to the front desk.
Report maintenance issues to the Executive Housekeeper/Maintenance Engineer.
Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed.
Pick up any Room Attendant's dirty linen or trash as needed.
Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.
Vacuum guest corridors.
Assist Housekeeping as needed (i.
e.
bedboards, roll-aways, flip beds, etc.
) Maintain cleanliness and organization of laundry room, linen rooms, storage closets and stairwells.
Attend meetings/training as required by management.
Perform other duties as requested by management.
Acknowledgements:
The hotel business functions seven days a week, 24 hours a day.
All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates.
In addition, this is a hospitality business and a hospitable service atmosphere must be maintained at all times.
The information contained herein is not intended to be an all-inclusive list of duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job.
Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
Job Type:
Full-time
Benefits:
Employee discount Shift:
8 hour shift Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Education &
Experience:
High School diploma or equivalent and/or one (1) year experience in a hotel or a related field preferred.
Physical Requirements:
Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and/or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Mental Requirements:
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to work with and understand basic arithmetic functions.
Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
Essential:
Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
Maintain regular attendance in compliance with QPM Hotels SOP, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Comply at all times with QPM Hotels standards and regulations to encourage safe and efficient hotel operations.
Maintain a warm and friendly demeanor at all times.
Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Thoroughly clean guestrooms according to standards.
Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
Remove all trash and dirty linen from guestrooms and hallways.
Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable), Restock housekeeping cleaning cart for next day's use.
Replenish chemical bottles Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
Report room defects/maintenance issues to Executive Housekeeper so that it may be addressed by the Maintenance Team.
Report all missing items from room (i.
e.
, irons/boards, hair dryers, etc.
) to the Executive Housekeeper.
Practice safe work habits to ensure safety to guests, fellow employees and self.
Handle items for Lost and Found according to the hotel standards.
At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office Attend meetings/training as required by management.
Perform other duties as requested by management.
Acknowledgements:
The hotel business functions seven days a week, 24 hours a day.
All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates.
In addition, this is a hospitality business and a hospitable service atmosphere must be maintained at all times.
The information contained herein is not intended to be an all-inclusive list of duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job.
Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
he Houseperson is responsible for maintaining the cleanliness of guest corridors, elevators, and all assigned areas.
He/she is also responsible for delivering items to guest rooms (luggage, irons, coffee, etc.
).
Education &
Experience:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must have a valid driver's license for the applicable state (property specific).
Physical Requirements:
Flexible and long hours sometimes required.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Mental Requirements:
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must maintain composure and objectivity under pressure.
Essential:
Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
Maintain regular attendance in compliance with QPM Hotels standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Comply at all times with QPM Hotels standards and regulations to encourage safe and efficient hotel operations.
Maintain a warm and friendly demeanor at all times.
Employees must at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Walk assigned floors at beginning and end of shift; remove newspapers, trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.
Use proper two-way radio etiquette at all times when communicating with other employees.
Use daily checklist to complete projects as assigned.
Practice safe work habits to ensure safety to guests, fellow employees and self.
At the end of the shift, turn in all keys and assignment sheets to the front desk.
Report maintenance issues to the Executive Housekeeper/Maintenance Engineer.
Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed.
Pick up any Room Attendant's dirty linen or trash as needed.
Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.
Vacuum guest corridors.
Assist Housekeeping as needed (i.
e.
bedboards, roll-aways, flip beds, etc.
) Maintain cleanliness and organization of laundry room, linen rooms, storage closets and stairwells.
Attend meetings/training as required by management.
Perform other duties as requested by management.
Acknowledgements:
The hotel business functions seven days a week, 24 hours a day.
All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates.
In addition, this is a hospitality business and a hospitable service atmosphere must be maintained at all times.
The information contained herein is not intended to be an all-inclusive list of duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job.
Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
Job Type:
Full-time
Benefits:
Employee discount Shift:
8 hour shift Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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